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<p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:
normal">
<a name="gjdgxs" class=""></a><b class=""><i class="">IEEE Transactions on Professional Communication</i> Call for Submissions:
<br class="">
Special Issue on User-Generated Content and Its Effects on the Profession (December 2019)<o:p class=""></o:p></b></p>
<p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:
normal">
<i class="">Guest editors</i>: Josephine Walwema (Oakland University), Hilary Sarat-St. Peter (Columbia College Chicago), and Felicia Chong (Oakland University)<br class="">
<!--[endif]--><o:p class=""></o:p></p>
<p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:
normal">
A smartphone user types “extend smartphone battery life” into a browser search box; the results include a variety of proprietary and user-authored instructions. Medical patients posting in an online health forum question their doctors’ medical expertise and
authority. A technical writer tasked with updating the assembly instructions for a product discovers that DIY instructions for the product are already available online. Technical communication students are given “best practices” for producing good instructional
videos, but they find that popular YouTube tutorials often lack these attributes. These scenarios illustrate the many ways in which user-generated technical communication, catalyzed by user-generated practices and platforms, intersects with the work of technical
communication practitioners, researchers, and teachers [1]-[3]. Information and communication technologies of the 1980s and 1990s nourished a shift in social organization characterized by decentralized, flexible network nodes based on shared interests rather
than shared geographic space. This pervasive shift in social order has been described as the rise of a new network society [4]. As a result, we might ask whether we are seeing the rise of a new technical communication society. </p>
<p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:
normal">
Whereas previous scholarship has examined tactics that users deploy to navigate, elude, and subvert organizational strategies [5]-[7], our proposed special issue shifts to professional technical communicators in established organizations. How do these practitioners
navigate, leverage, or counteract user-generated content? Hackos has observed that “As the community matures, more and more customers will first access the collective knowledge recommendations of their peers rather than traditional company-provided support”
[8, pp. 19-20].</p>
<p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:
normal">
Thus, our proposed special issue extends technical communication scholarship on user-generated content and new web and media technologies by asking how these developments affect the work of professional technical communication practitioners, researchers, and
teachers. We are interested in submissions from researchers across the discipline that address the following questions:
<o:p class=""></o:p></p>
<div style="margin-bottom: 0.0001pt; line-height: normal;" class=""><br class="webkit-block-placeholder">
</div>
<ul class="">
<li class="">How has the widespread adoption of user-generated practices and platforms within and outside organizations influenced the professional practice of technical communication?</li><li class="">How does user-generated content and the popularity of the practices associated with user platforms influence the professional practice of engineers and designers in product development and service design?</li><li class="">How has the proliferation of user-generated content affected the professional technical communicator’s role within organizations?</li><li class="">What kind of user communities are formed based on emerging genres of new web and media technologies?</li><li class="">What rhetorically effective strategies might professional technical communicators employ to facilitate and moderate the production of user-generated content?</li><li class="">How can technical communication instructors prepare students to leverage existing repositories of user-generated content as they write and design technical documentation for a variety of professional, personal, and public rhetorical situations?</li></ul>
<div class=""><br class="webkit-block-placeholder">
</div>
<p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:
normal">
<b class="">Types of Projects<o:p class=""></o:p></b></p>
<p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:
normal">
The types of research projects accepted for this special issue include but are not limited to
<o:p class=""></o:p></p>
<div style="margin-bottom: 0.0001pt; line-height: normal;" class=""><br class="webkit-block-placeholder">
</div>
<ul class="">
<li class="">research articles</li><li class="">integrative literature reviews</li><li class="">case studies</li><li class="">tutorials</li><li class="">teaching cases</li></ul>
<o:p class=""></o:p>
<div class=""><br class="webkit-block-placeholder">
</div>
<p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:
normal">
<o:p class=""></o:p></p>
<p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:
normal">
<o:p class=""></o:p></p>
<p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:
normal">
<o:p class=""></o:p></p>
<p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:
normal">
<o:p class=""></o:p></p>
<p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:
normal">
For further details, please consult project formats supported by the <i class="">
IEEE Transactions on Professional Communication</i> at <a href="http://sites.ieee.org/pcs/transactions-of-professional-communication/for-prospective-authors/guidelines-to-follow/" class="">
http://sites.ieee.org/pcs/transactions-of-professional-communication/for-prospective-authors/guidelines-to-follow/</a>.</p>
<p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:
normal">
<b class="">Submission Process<o:p class=""></o:p></b></p>
<p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:
normal">
<a name="1fob9te" class=""></a>This special issue has a two-step review process (See below for timeline):<o:p class=""></o:p></p>
<div style="margin-bottom: 0.0001pt; line-height: normal;" class=""><br class="webkit-block-placeholder">
</div>
<ol class="">
<li class="">If you have a project that you believe is a good fit, send a 500-word abstract in the body of an email summarizing your proposed article to the guest editors (<span class="MsoHyperlink"><a href="mailto:walwema@oakland.edu" class="">walwema@oakland.edu</a></span>,
<span class="MsoHyperlink"><a href="mailto:hsarat-stpeter@colum.edu" class="">hsarat-stpeter@colum.edu</a></span>, and
<span class="MsoHyperlink"><a href="mailto:fchong@oakland.edu" class="">fchong@oakland.edu</a></span>). The guest editors will use the abstracts to select authors, who will be invited to submit a complete draft in Microsoft Word format.</li><li class="">Once you submit a full article draft, it will be peer reviewed. Based on the peer reviews, the guest editors will select articles for the special issue.</li></ol>
<o:p class=""></o:p>
<div class=""><br class="webkit-block-placeholder">
</div>
<p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:
normal">
<o:p class=""></o:p></p>
<p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:
normal">
<b class="">IMPORTANT:</b> If you plan to present the results of a study involving human research subjects or will use examples from corporate or government communications, please obtain all approvals and permissions for publishing your results from your institution,
company, and/or agency <b class="">before</b> you submit your abstract for review.
<o:p class=""></o:p></p>
<h1 style="margin:0in;margin-bottom:.0001pt" class=""><a name="3znysh7" class=""></a><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-font-family:
Calibri" class=""> </span></h1>
<h1 style="margin:0in;margin-bottom:.0001pt" class=""><span style="font-size: 12px;" class="">Timeline for Submissions</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;
mso-bidi-font-family:Arial" class=""><o:p class=""></o:p></span></h1>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="650" style="margin-left:10.25pt;border-collapse:collapse;mso-table-layout-alt:fixed;
mso-padding-alt:0in 5.4pt 0in 5.4pt">
<tbody class="">
<tr style="mso-yfti-irow:0;mso-yfti-firstrow:yes;height:13.8pt" class="">
<td width="310" valign="top" style="width:232.35pt;padding:0in 5.4pt 0in 5.4pt;
height:13.8pt" class="">
<p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:
normal;page-break-after:avoid">
<b style="font-size: 12px;" class="">Abstract submission deadline<o:p class=""></o:p></b></p>
</td>
<td width="341" valign="top" style="width:255.4pt;padding:0in 5.4pt 0in 5.4pt;
height:13.8pt" class="">
<p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:
normal;page-break-after:avoid">
<span style="background-color: yellow; font-size: 12px; background-position: initial initial; background-repeat: initial initial;" class="">June 15, 2018<o:p class=""></o:p></span></p>
</td>
</tr>
<tr style="mso-yfti-irow:1;height:11.95pt" class="">
<td width="310" valign="top" style="width:232.35pt;padding:0in 5.4pt 0in 5.4pt;
height:11.95pt" class="">
<p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:
normal;page-break-after:avoid">
<b style="font-size: 12px;" class="">Notification of authors<o:p class=""></o:p></b></p>
</td>
<td width="341" valign="top" style="width:255.4pt;padding:0in 5.4pt 0in 5.4pt;
height:11.95pt" class="">
<p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:
normal">
<span style="font-size: 12px;" class="">July 1, 2018<o:p class=""></o:p></span></p>
</td>
</tr>
<tr style="mso-yfti-irow:2;height:12.65pt" class="">
<td width="310" valign="top" style="width:232.35pt;padding:0in 5.4pt 0in 5.4pt;
height:12.65pt" class="">
<p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:
normal;page-break-after:avoid">
<b style="font-size: 12px;" class="">Submission of complete drafts<o:p class=""></o:p></b></p>
</td>
<td width="341" valign="top" style="width:255.4pt;padding:0in 5.4pt 0in 5.4pt;
height:12.65pt" class="">
<p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:
normal">
<span style="font-size: 12px;" class="">December 15, 2018 <o:p class=""></o:p></span></p>
</td>
</tr>
<tr style="mso-yfti-irow:3;height:11.95pt" class="">
<td width="310" valign="top" style="width:232.35pt;padding:0in 5.4pt 0in 5.4pt;
height:11.95pt" class="">
<p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:
normal">
<b style="font-size: 12px;" class="">Reviews returned to authors<o:p class=""></o:p></b></p>
</td>
<td width="341" valign="top" style="width:255.4pt;padding:0in 5.4pt 0in 5.4pt;
height:11.95pt" class="">
<p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:
normal">
<span style="font-size: 12px;" class="">March 1, 2019 <o:p class=""></o:p></span></p>
</td>
</tr>
<tr style="mso-yfti-irow:4;height:12.65pt" class="">
<td width="310" valign="top" style="width:232.35pt;padding:0in 5.4pt 0in 5.4pt;
height:12.65pt" class="">
<p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:
normal">
<b style="font-size: 12px;" class="">Revised drafts submitted for second review<o:p class=""></o:p></b></p>
</td>
<td width="341" valign="top" style="width:255.4pt;padding:0in 5.4pt 0in 5.4pt;
height:12.65pt" class="">
<p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:
normal">
<span style="font-size: 12px;" class="">May 1, 2019<o:p class=""></o:p></span></p>
</td>
</tr>
<tr style="mso-yfti-irow:5;height:11.95pt" class="">
<td width="310" valign="top" style="width:232.35pt;padding:0in 5.4pt 0in 5.4pt;
height:11.95pt" class="">
<p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:
normal">
<b style="font-size: 12px;" class="">Final and complete articles submitted<o:p class=""></o:p></b></p>
</td>
<td width="341" valign="top" style="width:255.4pt;padding:0in 5.4pt 0in 5.4pt;
height:11.95pt" class="">
<p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:
normal">
<span style="font-size: 12px;" class="">August 1, 2019<o:p class=""></o:p></span></p>
</td>
</tr>
<tr style="mso-yfti-irow:6;height:12.65pt" class="">
<td width="310" valign="top" style="width:232.35pt;padding:0in 5.4pt 0in 5.4pt;
height:12.65pt" class="">
<p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:
normal">
<b style="font-size: 12px;" class="">Editing of articles completed by guest editors<o:p class=""></o:p></b></p>
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<span style="font-size: 12px;" class="">September 1, 2019<o:p class=""></o:p></span></p>
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<b style="font-size: 12px;" class="">Special issue published<o:p class=""></o:p></b></p>
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<span style="font-size: 12px;" class="">December 2019</span></p>
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<b class="">References<o:p class=""></o:p></b></p>
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[1] L. Arduser, “Warp and weft: Weaving the discussion threads of an online community,”
<i class="">J. of Tech. Writ. and Commun.,</i> vol. 41, no. 1, pp. 5-31, 2011. doi: 10.2190/TW.41.1.b<o:p class=""></o:p></div>
<div style="margin: 0in 0in 0.0001pt 0.5in; text-indent: -0.5in; line-height: normal;" class="">
[2] D. Van Ittersum, “Craft and narrative in DIY instructions,” <i class="">
Tech. Commun. Q.</i>, vol. 23, no. 3, pp. 227-246, 2014. doi: 10.1080/10572252.2013.798466<o:p class=""></o:p></div>
<div style="margin: 0in 0in 0.0001pt 0.5in; text-indent: -0.5in; line-height: normal;" class="">
[3] F. Chong, “YouTube beauty tutorials as online instructions: Exploring implications for research and pedagogy,” presented at the Conf. of the Council for Programs in Technical and Scientific Communication, Logan, UT, October 1-3, 2015.<o:p class=""></o:p></div>
<div style="margin: 0in 0in 0.0001pt 0.5in; text-indent: -0.5in; line-height: normal;" class="">
[4] M. Castells, “Toward a sociology of the network society,” <i class="">Contemporary Sociology</i>, vol. 29, no. 5, pp. 693-699, 2000.
<o:p class=""></o:p></div>
<div style="margin: 0in 0in 0.0001pt 0.5in; text-indent: -0.5in; line-height: normal;" class="">
[5] J. S. Colton, S. Holmes, and J. Walwema, “From NoobGuides to #OpKKK: Ethics of Anonymous’ tactical technical communication,
<i class="">Tech. Commun. Q</i>., vol. 26, no. 1, pp. 59-75. doi: 10.1080/10572252.2016.1257743<o:p class=""></o:p></div>
<div style="margin: 0in 0in 0.0001pt 0.5in; text-indent: -0.5in; line-height: normal;" class="">
[6] H. A. Sarat-St. Peter, “Make a bomb in the kitchen of your mom”: Jihadist tactical technical communication and the everyday practice of cooking,
<i class="">Tech. Commun. Q</i>., vol. 26, no. 1, pp. 76-91, doi: 10.1080/10572252.2016.1275862<o:p class=""></o:p></div>
<div style="margin: 0in 0in 0.0001pt 0.5in; text-indent: -0.5in; line-height: normal;" class="">
[7] D. Holladay, “Classified conversations: Psychiatry and tactical technical communication in online spaces,”
<i class="">Tech. Commun. Q</i>., vol. 26, no. 1, pp. 8-24, doi: 10.1080/10572252.2016.1257744<o:p class=""></o:p></div>
<div style="margin: 0in 0in 0.0001pt 0.5in; text-indent: -0.5in; line-height: normal;" class="">
[8] J. Hackos, “User-generated content,” Comtech Services, Inc, The Center for Information-Development Management, 2014. [Online]. Available:
<a href="https://www.infomanagementcenter.com/wp-content/uploads/2014/10/ugc.pdf" class="">
https://www.infomanagementcenter.com/wp-content/uploads/2014/10/ugc.pdf</a><o:p class=""></o:p></div>
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