<div dir="ltr">My graduate students enjoy Rubin & Chisnell's <i>Handbook of Usability Testing</i>, while my undergrads prefer Unger & Chandler's <i>A Project Guide to UX Design</i>. Both audiences <i>love </i>Horton & Quesenbery's <i>A Web for Everyone: Designing Accessible User Experiences</i>, if you're looking to include information on accessibility and UDL through the lens of UX. Another option could be Bowles & Box's <i>Undercover User Experience Design</i>, which I've found to be very accessible and readable (very quick read), especially for non-tech comm majors and/or students totally new to UX, both grad and undergrad. The lens is through doing UX on the job.<div><br></div><div>Hope this helps.</div><div><br></div><div>Best,</div><div><br></div><div>Carly<br><div><br></div><div><br></div></div></div><div class="gmail_extra"><br clear="all"><div><div class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div style="font-size:small"><div style="font-size:12.8px"><div style="font-size:12.8px"><b><a href="http://english.boisestate.edu/contact/carly-finseth/" style="color:rgb(17,85,204)" target="_blank">Carly Finseth, Ph.D.</a></b></div><div style="font-size:12.8px"><span style="font-size:12.8px">Assistant Professor of </span><a href="http://english.boisestate.edu/techcomm" style="color:rgb(17,85,204);font-size:12.8px" target="_blank">Technical Communication</a><br></div><div style="font-size:12.8px"><a href="https://www.boisestate.edu/beyondthemajor/job-skills-studio/" style="color:rgb(17,85,204);font-size:12.8px" target="_blank">Job Skills Studio</a> Project Manager<br></div><div style="font-size:12.8px"><span style="font-size:12.8px">Director of Technology and Web Presence</span><br></div><div style="font-size:12.8px"><span style="font-size:12.8px"><br></span></div><div style="font-size:12.8px"><span style="font-size:12.8px">Department of English</span><br></div><div style="font-size:12.8px"><div style="font-size:12.8px"><span style="font-size:12.8px">Boise State University</span><br></div><div style="font-size:12.8px"><span style="font-size:12.8px">1910 University Drive<br>Boise, ID 83725-1525 <br></span></div><div style="font-size:12.8px"><span style="font-size:12.8px"><br></span></div><div style="font-size:12.8px"><span style="font-size:12.8px">Liberal Arts, Room 234<br></span></div><div style="font-size:12.8px"><span style="font-size:12.8px">(208) 426-3082 (voicemail)</span></div><div style="font-size:12.8px"><span style="font-size:12.8px"><a href="mailto:carlyfinseth@boisestate.edu" style="color:rgb(17,85,204)" target="_blank">carlyfinseth@boisestate.edu</a></span></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
<br><div class="gmail_quote">On Fri, Oct 12, 2018 at 8:40 AM, Tharon Howard <span dir="ltr"><<a href="mailto:tharon@clemson.edu" target="_blank">tharon@clemson.edu</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">You might also want to check out Tracy Bridgeford’s _<i>Teaching Professional and Technical Communication: A Practicum in a Book</i>_ which was just released
a couple of weeks ago. It’s an edited collection which as several chapters on how to incorporate UX thinking and usability testing into undergraduate TC courses. Tharon<u></u><u></u></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> ATTW-L [mailto:<a href="mailto:attw-l-bounces@attw.org" target="_blank">attw-l-bounces@attw.<wbr>org</a>]
<b>On Behalf Of </b>Michelle McMullin<br>
<b>Cc:</b> <a href="mailto:attw-l@attw.org" target="_blank">attw-l@attw.org</a><span class=""><br>
<b>Subject:</b> Re: [ATTW-L] Introducing UX Research to Undergrads<u></u><u></u></span></span></p>
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<p class="MsoNormal">Graves and Graves <i>Strategic Guide to Technical Communication
</i>does a good job of breaking down methods. I’ve used it in undergraduate classes a couple of times. <u></u><u></u></p>
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<p class="MsoNormal">Michelle<u></u><u></u></p>
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<p class="MsoNormal">On Oct 12, 2018, at 9:34 AM, Hendrickson, Brian <<a href="mailto:bhendrickson@rwu.edu" target="_blank">bhendrickson@rwu.edu</a>> wrote:<u></u><u></u></p>
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<p class="MsoNormal">Dear List,<u></u><u></u></p>
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<p class="MsoNormal">I'm curious to know what resources you use to teach undergrads (esp. non-majors) to conduct web usability research, or UX research in general.<u></u><u></u></p>
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<p class="MsoNormal">I've mostly found texts that discuss general usability principles, such as handbooks for general audiences (e.g. Krug 2014) or introductory TC textbooks, but that don't go into much depth on methods. Barnum's (2002)
<i>Usability Testing and Research</i> seems to be the most thorough instructional text on methodology we have in TC, but 16 years is a long time ago. I may be running up against what Chong (2016) identifies as a lack of explicitly pedagogical texts in TC concerning
usability.<u></u><u></u></p>
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<p class="MsoNormal">I'd love to hear from you if you have used these or other texts, and to what degree of success.<u></u><u></u></p>
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<p class="MsoNormal">Some context: This spring, as part of an intermediate level special topics course I'm calling Community-based Writing in a Digital World, I'm taking on a community engagement project that involves developing web content/architecture for
a police department's community relations bureau, which will further involve conducting UX research with community and police stakeholders to ensure that the web space facilitates partnership and trust building. Because it satisfies a gen ed requirement, I
am likely to get students of all majors and at various levels of degree completion, which is why I'm pushing for very "usable" texts.<u></u><u></u></p>
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<p class="MsoNormal">Thanks,<u></u><u></u></p>
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<p class="MsoNormal">Brian Hendrickson, PhD <u></u><u></u></p>
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<p class="MsoNormal">Assistant Professor<u></u><u></u></p>
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<p class="MsoNormal">Dept of Writing Studies, Rhetoric, and Composition<u></u><u></u></p>
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<p class="MsoNormal">Roger Williams University<u></u><u></u></p>
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<p class="MsoNormal"><a href="mailto:bhendrickson@rwu.edu" target="_blank">bhendrickson@rwu.edu</a><u></u><u></u></p>
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<p class="MsoNormal">Pronouns: he/him/his<u></u><u></u></p>
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</span><p class="MsoNormal">______________________________<wbr>_________________<br>
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