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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:14.0pt'>Thanks for pointing to CPTSC, Cagle. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:14.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:14.0pt'>There is currently an active initiative within CPTSC to do this very thing, and I do know that UX is one of the top priorities. So if you would like to officially volunteer to help out, just send me an email and I’ll get you connected.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:14.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:14.0pt'>Lisa<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:14.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:14.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:black'>Lisa Melon</span>ç<span style='color:black'>on, PhD<o:p></o:p></span></p><p class=MsoNormal><span style='color:black'>Co-Editor, Rhetoric of Health and Medicine (<a href="https://urldefense.proofpoint.com/v2/url?u=http-3A__journals.upress.ufl.edu_rhm&d=DwMFaQ&c=l45AxH-kUV29SRQusp9vYR0n1GycN4_2jInuKy6zbqQ&r=pixVoNlEUATCd42x07Q5ArPXRPzmxr7XUhwZ3R0VPL8&m=Shj3vbvM5sT5RXbA2Q4DPfyv9-MYu0r9-86YpB-c3Jo&s=kHZQlabmFC-di_7ldUObKDW_e4L69mcKBtbd9nAiW_U&e="><span style='color:#0563C1'>http://journals.upress.ufl.edu/rhm</span></a>)<o:p></o:p></span></p><p class=MsoNormal><span style='color:black'>Series Editor: Foundations and Innovations in Technical and Professional Communication (https://wac.colostate.edu/books/tpc/)<o:p></o:p></span></p><p class=MsoNormal><span style='color:black'>Associate Professor, Professional & Technical Communication<o:p></o:p></span></p><p class=MsoNormal><span style='color:black'>Department of English<o:p></o:p></span></p><p class=MsoNormal><span style='color:black'>University of South Florida<o:p></o:p></span></p><p class=MsoNormal><span style='color:black'>4202 Fowler Avenue, CPR 311<o:p></o:p></span></p><p class=MsoNormal><span style='color:black'>Tampa, FL 33620-5550<o:p></o:p></span></p><p class=MsoNormal><span style='color:black'>803-370-0008 (mobile)<o:p></o:p></span></p><p class=MsoNormal><span style='color:black'>Email: meloncon [at] tek-ritr dot com OR meloncon [at ]usf dot edu<o:p></o:p></span></p><p class=MsoNormal><span style='color:black'>http://tek-ritr.com<o:p></o:p></span></p><p class=MsoNormal><span style='color:black'>Digital office: Skype @lisameloncon<o:p></o:p></span></p><p class=MsoNormal><span style='color:black'>Twitter: @lmeloncon<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:14.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:14.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:14.0pt'><o:p> </o:p></span></p><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:12.0pt;color:black'>From: </span></b><span style='font-size:12.0pt;color:black'>ATTW-L <attw-l-bounces@attw.org> on behalf of Lauren Cagle <lauren.cagle@uky.edu><br><b>Date: </b>Friday, October 12, 2018 at 2:12 PM<br><b>To: </b>ATTW List serv <attw-l@attw.org><br><b>Subject: </b>Re: [ATTW-L] Introducing UX Research to Undergrads<o:p></o:p></span></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div id=divtagdefaultwrapper><p><span style='font-size:12.0pt;color:black'>I know CPTSC maintains some bibliographies on the org website. A quick google search didn't turn up a UX bib there or elsewhere, so this might make it onto my long-term to-do list; if anyone's interested in working on a project like that, let me know!<o:p></o:p></span></p><p><span style='font-size:12.0pt;color:black'><o:p> </o:p></span></p><p><span style='font-size:12.0pt;color:black'>Cagle (I go by Cagle, not Lauren, which is admittedly a bit weird. :) )<o:p></o:p></span></p><p><span style='font-size:12.0pt;color:black'><o:p> </o:p></span></p><div id=Signature><div id=divtagdefaultwrapper><p style='background:white'><span style='font-size:12.0pt;color:black'>----------------------------------------------<o:p></o:p></span></p><div id=Signature><div id=divtagdefaultwrapper><p style='background:white'><span style='font-size:12.0pt;color:black'>Lauren E. Cagle, PhD<o:p></o:p></span></p></div></div><p style='background:white'><span style='font-size:12.0pt;color:black'>Assistant Professor<o:p></o:p></span></p><p style='background:white'><span style='font-size:12.0pt;color:black'>Writing, Rhetoric, & Digital Studies<o:p></o:p></span></p><p style='background:white'><span style='font-size:12.0pt;color:black'>University of Kentucky<o:p></o:p></span></p><p style='background:white'><span style='font-size:12.0pt;color:black'>1351 Patterson Office Tower<o:p></o:p></span></p><p style='background:white'><span style='font-size:12.0pt;color:black'>(859) 257-1115<o:p></o:p></span></p><p style='background:white'><span style='font-size:12.0pt;color:black'>Pronouns: she/her/hers<o:p></o:p></span></p></div></div></div><div class=MsoNormal align=center style='text-align:center'><hr size=2 width="98%" align=center></div><div id=divRplyFwdMsg><p class=MsoNormal><b><span style='color:black'>From:</span></b><span style='color:black'> ATTW-L <attw-l-bounces@attw.org> on behalf of Hendrickson, Brian <bhendrickson@rwu.edu><br><b>Sent:</b> Friday, October 12, 2018 1:32:32 PM<br><b>To:</b> attw-l@attw.org<br><b>Subject:</b> Re: [ATTW-L] Introducing UX Research to Undergrads</span> <o:p></o:p></p><div><p class=MsoNormal> <o:p></o:p></p></div></div><div><div><p class=MsoNormal>Thanks, everyone, for all the helpful suggestions. Lauren raises an excellent question (or makes an excellent suggestion) regarding a bib. If there isn't already something like this out there, I could imagine a really helpful resource that annotates UX resources from within and beyond TC in terms of their usefulness to teaching in TC contexts. <o:p></o:p></p><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>This list should keep me busy for the near future anyway!<o:p></o:p></p><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Brian<o:p></o:p></p></div><div><p class=MsoNormal><br clear=all><o:p></o:p></p><div><div><div><div><div><div><div><div><p class=MsoNormal>Brian Hendrickson, PhD <o:p></o:p></p><div><p class=MsoNormal>Assistant Professor<o:p></o:p></p></div><div><p class=MsoNormal>Dept of Writing Studies, Rhetoric, and Composition<o:p></o:p></p></div><div><p class=MsoNormal>Roger Williams University<o:p></o:p></p></div><div><p class=MsoNormal><a href="mailto:bhendrickson@rwu.edu" target="_blank">bhendrickson@rwu.edu</a><o:p></o:p></p></div><div><p class=MsoNormal>Pronouns: he/him/his<o:p></o:p></p></div></div></div></div></div></div></div></div></div><p class=MsoNormal style='margin-bottom:12.0pt'><o:p> </o:p></p><div><div><p class=MsoNormal>On Fri, Oct 12, 2018 at 12:39 PM Emma J. Rose <<a href="mailto:ejrose@uw.edu">ejrose@uw.edu</a>> wrote:<o:p></o:p></p></div><blockquote style='border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-right:0in'><div><div><p class=MsoNormal><br clear=all><o:p></o:p></p><div><div><div><div><div><div><div><div><p class=MsoNormal><span style='font-family:"Arial",sans-serif'>Adding on to this already incredible list of suggestions. </span><o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal><span style='font-family:"Arial",sans-serif'>For usability testing, I find Barnum's 2010 text <span style='color:#111111'>Usability Testing Essentials incredible useful and students appreciate it the very clear way it breaks down the method(s). But I use it for a class that exclusively focuses on usability testing. </span></span><o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal><span style='font-family:"Arial",sans-serif'>For UX, I also teach a similar class: multi-disciplinary, multi-major, different levels, with community-engaged projects (such a fun class to teach!). </span><o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal><span style='font-family:"Arial",sans-serif'>We use UX Team of One by Leah Buley for a good process approach that talks about both how to do UX as a generalist and also how to get support and buy-in for the practice (which is especially helpful when working with community partners who might be new to UX). I also use the Sketching User Experiences Workbook by Greenberg et al, for lots of good exercises in practicing design. Students have responded positively to both texts. </span><o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal><span style='font-family:"Arial",sans-serif'>Good luck and reach out if you want to chat more!</span><o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal><span style='font-family:"Arial",sans-serif'>------</span><o:p></o:p></p></div><div><p class=MsoNormal><b><span style='font-family:"Arial",sans-serif'>Emma Rose, PhD</span></b><o:p></o:p></p></div><div><p class=MsoNormal><i><span style='font-size:7.5pt;font-family:"Arial",sans-serif'>pronouns: she/her</span></i><o:p></o:p></p></div><div><p class=MsoNormal><span style='font-family:"Arial",sans-serif'><o:p> </o:p></span></p></div><p class=MsoNormal><span style='font-family:"Arial",sans-serif'>Assistant Professor</span><o:p></o:p></p></div><div><p class=MsoNormal><span style='font-family:"Arial",sans-serif'>Writing Studies & Technical Communication</span><o:p></o:p></p></div><p class=MsoNormal><span style='font-family:"Arial",sans-serif'>University of Washington | Tacoma</span><o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Adjunct Assistant Professor<o:p></o:p></p></div><div><p class=MsoNormal>Human Centered Design & Engineering<o:p></o:p></p></div><div><div><p class=MsoNormal><span style='font-family:"Arial",sans-serif'>University of Washington | Seattle</span><o:p></o:p></p></div></div><div><p class=MsoNormal><a href="mailto:ejrose@uw.edu" target="_blank"><span style='font-family:"Arial",sans-serif'>ejrose@uw.edu</span></a><span style='font-family:"Arial",sans-serif'> </span><o:p></o:p></p></div></div><div><p class=MsoNormal><o:p> </o:p></p></div></div></div></div></div><p class=MsoNormal><o:p> </o:p></p></div></div><p class=MsoNormal><o:p> </o:p></p><div><div><p class=MsoNormal>On Fri, Oct 12, 2018 at 6:36 AM Hendrickson, Brian <<a href="mailto:bhendrickson@rwu.edu" target="_blank">bhendrickson@rwu.edu</a>> wrote:<o:p></o:p></p></div><blockquote style='border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-right:0in'><div><div><div><p class=MsoNormal>Dear List,<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>I'm curious to know what resources you use to teach undergrads (esp. non-majors) to conduct web usability research, or UX research in general.<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>I've mostly found texts that discuss general usability principles, such as handbooks for general audiences (e.g. Krug 2014) or introductory TC textbooks, but that don't go into much depth on methods. Barnum's (2002) <i>Usability Testing and Research</i> seems to be the most thorough instructional text on methodology we have in TC, but 16 years is a long time ago. I may be running up against what Chong (2016) identifies as a lack of explicitly pedagogical texts in TC concerning usability.<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>I'd love to hear from you if you have used these or other texts, and to what degree of success.<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Some context: This spring, as part of an intermediate level special topics course I'm calling Community-based Writing in a Digital World, I'm taking on a community engagement project that involves developing web content/architecture for a police department's community relations bureau, which will further involve conducting UX research with community and police stakeholders to ensure that the web space facilitates partnership and trust building. Because it satisfies a gen ed requirement, I am likely to get students of all majors and at various levels of degree completion, which is why I'm pushing for very "usable" texts.<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Thanks,<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><div><div><div><div><div><div><div><p class=MsoNormal>Brian Hendrickson, PhD <o:p></o:p></p><div><p class=MsoNormal>Assistant Professor<o:p></o:p></p></div><div><p class=MsoNormal>Dept of Writing Studies, Rhetoric, and Composition<o:p></o:p></p></div><div><p class=MsoNormal>Roger Williams University<o:p></o:p></p></div><div><p class=MsoNormal><a href="mailto:bhendrickson@rwu.edu" target="_blank">bhendrickson@rwu.edu</a><o:p></o:p></p></div><div><p class=MsoNormal>Pronouns: he/him/his<o:p></o:p></p></div></div></div></div></div></div></div></div></div></div></div><p class=MsoNormal>_______________________________________________<br>ATTW-L mailing list<br><a href="mailto:ATTW-L@attw.org" target="_blank">ATTW-L@attw.org</a><br><a href="https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fattw.org%2Fmailman%2Flistinfo%2Fattw-l_attw.org&data=02%7C01%7Clauren.cagle%40uky.edu%7C6b555f8de43f499fbea108d63068ead4%7C2b30530b69b64457b818481cb53d42ae%7C0%7C0%7C636749624631460532&sdata=CNYxikKkSRt6e0EGoxQRFj%2BOCfKdLKrEcFo6C1diIxc%3D&reserved=0" target="_blank">http://attw.org/mailman/listinfo/attw-l_attw.org</a><o:p></o:p></p></blockquote></div><p class=MsoNormal>_______________________________________________<br>ATTW-L mailing list<br><a href="mailto:ATTW-L@attw.org" target="_blank">ATTW-L@attw.org</a><br><a href="https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fattw.org%2Fmailman%2Flistinfo%2Fattw-l_attw.org&data=02%7C01%7Clauren.cagle%40uky.edu%7C6b555f8de43f499fbea108d63068ead4%7C2b30530b69b64457b818481cb53d42ae%7C0%7C0%7C636749624631460532&sdata=CNYxikKkSRt6e0EGoxQRFj%2BOCfKdLKrEcFo6C1diIxc%3D&reserved=0" target="_blank">http://attw.org/mailman/listinfo/attw-l_attw.org</a><o:p></o:p></p></blockquote></div></div></div></div></div><p class=MsoNormal>_______________________________________________ ATTW-L mailing list ATTW-L@attw.org http://attw.org/mailman/listinfo/attw-l_attw.org <o:p></o:p></p></div></body></html>