<div dir="ltr"><span id="m_3777305193435106326gmail-docs-internal-guid-f98202e2-7fff-75bc-1d5f-fad8b4033c1c"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:Arial;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">Dear ATTW members, 2020 conference participants, colleagues, and friends, </span></p></span><br><div>As you may know, the ATTW Executive Committee and the Program Chairs have cancelled the 2020 Association of Teachers of Technical Writing (ATTW) conference in Milwaukee, WI due to the potential public health risks associated with Coronavirus Disease 2019 (COVID-19). The committee and chairs' assessment of the possible risks surrounding COVID-19
to our ATTW community, the staff at the Hilton, the broader Milwaukee community, the communities we connect with on our travels, and our home communities led us to decide that cancelling would best mitigate these risks. If you have not seen the full announcement sent out on 3/10/2020, you can read the full version on the <a href="https://attw.org/" target="_blank">ATTW homepage</a>.</div><div><br></div><div>Since the cancellation, we have been working on gathering your questions and developing a refund process. Here is updated information on those issues.</div><div><br></div><div><b>Submitting your Refund Preferences</b></div><div>We appreciate your patience as we came up with a request process for refunds/donations/payment transfers. We have an <a href="https://attw.org/faq/" target="_blank">evolving FAQ</a> where we are answering questions as they arise. We ask that anyone who registered for the conference, purchased an advertisement, provided a sponsorship, or signed up for the research workshop or Women in TC luncheon fill out the <a href="https://www.xcdsystem.com/attw/forms/index.cfm?ID=aR16mqH" target="_blank">ATTW 2020 Refund Preferences</a> form. Make your refund requests through that form by logging in as a returning user with the email address and password you used for registration and membership. <b>Please submit your refund preferences by midnight (Eastern) on 3/31/2020.</b></div><div><br></div><div><b>What preferences can you select?</b></div><div>If you have already made a payment for ATTW 2020, you may do the following with the components of your registration, sponsorship, or advertisement:</div><div><ul><li>Donate your payment to ATTW to help offset the financial impacts related to cancelling. Any surplus will be used toward building more accessible and equitable options for remote participation in future ATTW conferences. </li><li>Receive a refund for your registration. </li><li>Transfer your registration to next year’s conference. If you choose to transfer your registration to next year’s conference, you will not be impacted by any potential increases to the registration fee or potential fee increases due to a change in your registration status (e.g., moving from grad student to faculty rate).</li></ul></div><div>We are still working with our payment provider to establish the timeline for the refunds. Our provider's major expert is away until 4/1/2020, but we hope to update the <a href="https://attw.org/faq/" target="_blank">FAQ</a> with a timeline for refund processing as soon as possible. </div><div><br></div><div>Further information is available in our <a href="https://attw.org/faq/" target="_blank">FAQ</a>. For example, we updated it yesterday to answer questions about allowing refunds if you choose to move your registration to next year but are unable to attend and to provide the link and process described above. If you have any other questions or difficulty with the preferences form, contact <a href="mailto:communications@attw.org" target="_blank">communications@attw.org</a>. I will be happy to help you.<br></div><div><br></div><div>Best regards,</div><div><br></div><div>Lisa Dusenberry</div><div>ATTW Communications Team</div><div>Assistant Professor</div><div>Georgia Southern University</div><div><a href="mailto:communications@attw.org" target="_blank">communications@attw.org</a></div><div><br></div></div>