<div dir="ltr"><div>Could students evaluate usability of the tools they are using, like Zoom, Skype, Hangouts, or filesharing, concurrent authoring, or revision markup tools in Adobe, a CMS, or other software systems?</div><div><br></div><div><div><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div>Steve Bernhardt<br></div>Santa Fe, NM<br></div></div></div></div></div></div></div></div><br></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Thu, Sep 24, 2020 at 8:35 AM Pass, Elizabeth Ruth - passer <<a href="mailto:PASSER@jmu.edu">PASSER@jmu.edu</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
<div>
<div id="gmail-m_6663889772905145826divtagdefaultwrapper" style="font-size:12pt;color:rgb(0,0,0);font-family:Calibri,Helvetica,sans-serif" dir="ltr">
<p>Miles-</p>
<p>I've been struggling with teaching the Usability Testing course online, as well. I taught it last spring when we moved online. Students in my course use the Krug and Barnum text and I also focus a lot on accessibility/ADA/disability studies.</p>
<p><br>
</p>
<p>We went online during the formal testing project, right as they were conducting run-throughs and about to conduct the usability tests. I did a quick run-down on how to test online and told the class that because they have already recruited their participants,
they could test them online if they want. They had already downloaded a trial version of Camtasia so they could record the test, or I let them use any other app/program (e.g. Google Meet) they felt comfortable with.</p>
<p><br>
</p>
<p><span style="font-family:Calibri,Helvetica,sans-serif,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols;font-size:16px">For the informal tests the students will conduct in the online </span>Usability
Testing this spring,<span style="font-family:Calibri,Helvetica,sans-serif,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols;font-size:16px"> I'll let the students test each other, as long
as the websites they choose fit (which is almost a guarantee). Our university has licenses for WebEx and Zoom--so students are familiar with them and both allow sharing and recording.</span></p>
<p><span style="font-family:Calibri,Helvetica,sans-serif,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols;font-size:16px"><br>
</span></p>
<p><span style="font-family:Calibri,Helvetica,sans-serif,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols;font-size:16px">For the formal test, students will recruit as they did in the
past--through other classes, organizations they are a part of, family friends, etc. </span></p>
<p><span style="font-family:Calibri,Helvetica,sans-serif,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols;font-size:16px"><br>
</span></p>
<p><span style="font-family:Calibri,Helvetica,sans-serif,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols;font-size:16px">The only problem I've run into is how to include/recruit those
with accessibility needs to represent the audiences of the websites. I've found nothing in the lit. that discusses how to do this (if you know of any, please let me know). How do you recruit for participants with accessibility needs ("I'm writing to recruit
those who have accessibility needs or disabilities according to the legal definition as participants.... If you have a physical, visual, cognitive....") or approach someone you think has an accessibility need ("Excuse me, I don't mean to be rude, but it looks
like you have an artificial leg. Do you mind....") Talk about awkward and rude.</span></p>
<p><span style="font-family:Calibri,Helvetica,sans-serif,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols;font-size:16px"><br>
</span></p>
<p><span style="font-family:Calibri,Helvetica,sans-serif,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols;font-size:16px">Fortunately, a colleague and close friend of mine has colorblindness,
some hearing issues, and because of MS he has difficulty using the mouse and trackpad. I spoke with him and asked if he would be willing to serve as a participant for the students to use for usability testing. It's one thing to test for accessibility; it's
another thing to have someone responding to the researcher about issues in real-time. After the testings, I'm also going to have a synchronous class so he can speak with the students and explain his experiences and issues he's had navigating websites. Also,
students will be able to ask him questions.</span></p>
<p><span style="font-family:Calibri,Helvetica,sans-serif,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols;font-size:16px"><br>
</span></p>
<p><span style="font-family:Calibri,Helvetica,sans-serif,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols;font-size:16px">I know this is not an opportunity available in a usability testing
course every time; however, maybe you know someone you are comfortable enough with/close enough with to ask if he/she would do the same or at least share his/her experiences. </span></p>
<p><span style="font-family:Calibri,Helvetica,sans-serif,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols;font-size:16px"><br>
</span></p>
<p><span style="font-family:Calibri,Helvetica,sans-serif,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols;font-size:16px">Best of luck and if you discover solutions, I'd appreciate the
pass-along--</span></p>
<p><span style="font-family:Calibri,Helvetica,sans-serif,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols;font-size:16px">Elizabeth</span></p>
<p><br>
</p>
<div id="gmail-m_6663889772905145826Signature">
<div id="gmail-m_6663889772905145826divtagdefaultwrapper" dir="ltr" style="font-size:12pt;color:rgb(0,0,0);font-family:Calibri,Helvetica,sans-serif,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols">
<div style="font-family:Tahoma;font-size:13px">
<div style="font-family:Tahoma;font-size:13px">
<div style="font-family:Tahoma;font-size:13px">
<div style="font-family:Tahoma;font-size:13px">
<div style="font-family:Tahoma;font-size:13px">
<div><font size="2">
<div>
<hr>
Elizabeth R. Pass, Ph.D. <br>
<font size="2">Associate Professor</font><br>
School of Writing, Rhetoric & Technical Communication<br>
James Madison University<br>
54 Bluestone Drive<br>
MSC 2103, Harrison Hall 2258<br>
Harrisonburg, VA 22807<br>
540.568.8139<br>
<a href="mailto:passer@jmu.edu" target="_blank">passer@jmu.edu</a> <br>
<a href="http://sites.jmu.edu/HelpfulResources/" target="_blank">sites.jmu.edu/HelpfulResources/</a><br>
</div>
</font></div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
<hr style="display:inline-block;width:98%">
<div id="gmail-m_6663889772905145826divRplyFwdMsg" dir="ltr"><font style="font-size:11pt" face="Calibri, sans-serif" color="#000000"><b>From:</b> ATTW-L <<a href="mailto:attw-l-bounces@attw.org" target="_blank">attw-l-bounces@attw.org</a>> on behalf of Miles Kimball <<a href="mailto:miles.kimball@gmail.com" target="_blank">miles.kimball@gmail.com</a>><br>
<b>Sent:</b> Thursday, September 24, 2020 7:35:07 AM<br>
<b>To:</b> <a href="mailto:attw-l@attw.org" target="_blank">attw-l@attw.org</a><br>
<b>Subject:</b> [ATTW-L] usability online?</font>
<div> </div>
</div>
<div>
<div dir="ltr">Anyone care to share approaches to teaching usability testing in an online class? Traditional usability testing is difficult to do fully online without asking the test subjects to bear a lot of the load (setting up cameras and so on). In the
past, with f2f classes I've tried to keep the focus on paper prototype testing, but even that seems unworkable online.
<div><br>
</div>
<div>Any ideas or thoughts?</div>
<div><br>
</div>
<div>Thanks!</div>
<div><br>
</div>
<div>Miles<br clear="all">
<div><br>
</div>
-- <br>
<div dir="ltr">Miles Kimball, PhD</div>
<div>Professor, Department of Communication and Media</div>
<div>Rensselaer Polytechnic Institute</div>
<div><br>
<br>
</div>
</div>
</div>
</div>
</div>
_______________________________________________<br>
ATTW-L mailing list<br>
<a href="mailto:ATTW-L@attw.org" target="_blank">ATTW-L@attw.org</a><br>
<a href="http://attw.org/mailman/listinfo/attw-l_attw.org" rel="noreferrer" target="_blank">http://attw.org/mailman/listinfo/attw-l_attw.org</a><br>
</blockquote></div>