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<p class="MsoNormal"><span style="font-size:11.0pt">A 2018 nine-page engineering report identifies issues that might have caused or contributed to the collapse of Champlain Towers South in Surfside, Florida.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">The report raises important issues for technical communicators about information design. The report has no headings but alphabetizes issues A through K. The key issues related to the integrity of the building’s
foundation are addressed on pages 6-9. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">As I read this report, I think that a more emphatic display and organization of information could have stirred immediate action on critical repairs and saved lives. This report will likely be a salient and
tragic example for classroom discussion of ineffective communication.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">The report is available at <a href="https://www.townofsurfsidefl.gov/docs/default-source/default-document-library/town-clerk-documents/champlain-towers-south-public-records/8777-collins-ave---structural-field-survey-report.pdf">
https://www.townofsurfsidefl.gov/docs/default-source/default-document-library/town-clerk-documents/champlain-towers-south-public-records/8777-collins-ave---structural-field-survey-report.pdf</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Sam<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial",sans-serif">Sam Dragga<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial",sans-serif">Professor Emeritus, Texas Tech University<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial",sans-serif">sam.dragga@ttu.edu<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial",sans-serif">1-806-543-6099<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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