<div dir="auto">I am with Rob, below. The HOA had the report for years as they planned to take action. They knew there were big problems, but were they ready to levy an assessment to do the required work?</div><div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Mon, Jun 28, 2021 at 11:04 AM Debi Galley <<a href="mailto:galley.debi@gmail.com">galley.debi@gmail.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="auto">I agree! I think I'll use it as a revision exercise--how could the author have revised structure, organization, etc. to highlight the essential information?<div dir="auto"><br></div><div dir="auto">Thank you for passing along such an applicable case study.</div><div dir="auto"><br></div><div dir="auto">Debi Galley</div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Sun, Jun 27, 2021, 10:08 AM Hilary Sarat-St Peter <<a href="mailto:hsstpeter@gmail.com" target="_blank">hsstpeter@gmail.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr"><div dir="ltr">As a teaching case, it might be productive to show this report to students and ask them if they think changing the wording or design of the report would have affected the tragic outcome of the Champlain Towers collapse. Students would have to ground their answers in tech comm principles and evidence from the case, and the instructor would need to approach the topic with utmost sensitivity because some students may have personally lived through a structural failure disaster or had family members affected. </div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Sun, Jun 27, 2021 at 9:25 AM Stephen Bernhardt <<a href="mailto:sab@udel.edu" rel="noreferrer" target="_blank">sab@udel.edu</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="auto">You have to wonder whether the HOA was dragging its feet on expensive repairs. </div><div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Sat, Jun 26, 2021 at 5:57 PM Dragga, Sam <<a href="mailto:Sam.Dragga@ttu.edu" rel="noreferrer" target="_blank">Sam.Dragga@ttu.edu</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
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<p class="MsoNormal"><span style="font-size:11pt">A 2018 nine-page engineering report identifies issues that might have caused or contributed to the collapse of Champlain Towers South in Surfside, Florida.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt">The report raises important issues for technical communicators about information design. The report has no headings but alphabetizes issues A through K. The key issues related to the integrity of the building’s
foundation are addressed on pages 6-9. <u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt">As I read this report, I think that a more emphatic display and organization of information could have stirred immediate action on critical repairs and saved lives. This report will likely be a salient and
tragic example for classroom discussion of ineffective communication.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt">The report is available at <a href="https://www.townofsurfsidefl.gov/docs/default-source/default-document-library/town-clerk-documents/champlain-towers-south-public-records/8777-collins-ave---structural-field-survey-report.pdf" rel="noreferrer" target="_blank">
https://www.townofsurfsidefl.gov/docs/default-source/default-document-library/town-clerk-documents/champlain-towers-south-public-records/8777-collins-ave---structural-field-survey-report.pdf</a><u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt">Sam<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:9pt;font-family:Arial,sans-serif">Sam Dragga<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:9pt;font-family:Arial,sans-serif">Professor Emeritus, Texas Tech University<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:9pt;font-family:Arial,sans-serif"><a href="mailto:sam.dragga@ttu.edu" rel="noreferrer" target="_blank">sam.dragga@ttu.edu</a><u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:9pt;font-family:Arial,sans-serif">1-806-543-6099<u></u><u></u></span></p>
<p class="MsoNormal"><u></u> <u></u></p>
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</blockquote></div></div>-- <br><div dir="ltr">Steve Bernhardt<br>Bayside DE</div>
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</blockquote></div></div>-- <br><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature">Steve Bernhardt<br>Bayside DE</div>