[ATTW-L] Introducing UX Research to Undergrads

[Beth Keller]

I second Michelle. I’m using this book right now for engineering and CS/IS/IT students. They’re responding well to it!


Beth

--
Elizabeth J. Keller, Ph.D.
Assistant Professor of English | Writing Center Liaison
Purdue University Fort Wayne
LA 125 | kellerej at gmail.com

> On Oct 12, 2018, at 9:37 AM, Michelle McMullin <chelle315 at gmail.com> wrote:
> 
> Graves and Graves Strategic Guide to Technical Communication does a good job of breaking down methods. I’ve used it in undergraduate classes a couple of times. 
> 
> Michelle
> 
>> On Oct 12, 2018, at 9:34 AM, Hendrickson, Brian <bhendrickson at rwu.edu> wrote:
>> 
>> Dear List,
>> 
>> I'm curious to know what resources you use to teach undergrads (esp. non-majors) to conduct web usability research, or UX research in general.
>> 
>> I've mostly found texts that discuss general usability principles, such as handbooks for general audiences (e.g. Krug 2014) or introductory TC textbooks, but that don't go into much depth on methods. Barnum's (2002) Usability Testing and Research seems to be the most thorough instructional text on methodology we have in TC, but 16 years is a long time ago. I may be running up against what Chong (2016) identifies as a lack of explicitly pedagogical texts in TC concerning usability.
>> 
>> I'd love to hear from you if you have used these or other texts, and to what degree of success.
>> 
>> Some context: This spring, as part of an intermediate level special topics course I'm calling Community-based Writing in a Digital World, I'm taking on a community engagement project that involves developing web content/architecture for a police department's community relations bureau, which will further involve conducting UX research with community and police stakeholders to ensure that the web space facilitates partnership and trust building. Because it satisfies a gen ed requirement, I am likely to get students of all majors and at various levels of degree completion, which is why I'm pushing for very "usable" texts.
>> 
>> Thanks,
>> 
>> Brian Hendrickson, PhD
>> Assistant Professor
>> Dept of Writing Studies, Rhetoric, and Composition
>> Roger Williams University
>> bhendrickson at rwu.edu
>> Pronouns: he/him/his
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