[ATTW-L] Introducing UX Research to Undergrads

[Carly Finseth]

My graduate students enjoy Rubin & Chisnell's *Handbook of Usability
Testing*, while my undergrads prefer Unger & Chandler's *A Project Guide to
UX Design*. Both audiences *love *Horton & Quesenbery's *A Web for
Everyone: Designing Accessible User Experiences*, if you're looking to
include information on accessibility and UDL through the lens of UX.
Another option could be Bowles & Box's *Undercover User Experience Design*,
which I've found to be very accessible and readable (very quick read),
especially for non-tech comm majors and/or students totally new to UX, both
grad and undergrad. The lens is through doing UX on the job.

Hope this helps.

Best,

Carly



*Carly Finseth, Ph.D.
<http://english.boisestate.edu/contact/carly-finseth/>*
Assistant Professor of Technical Communication
<http://english.boisestate.edu/techcomm>
Job Skills Studio
<https://www.boisestate.edu/beyondthemajor/job-skills-studio/> Project
Manager
Director of Technology and Web Presence

Department of English
Boise State University
1910 University Drive
Boise, ID 83725-1525

Liberal Arts, Room 234
(208) 426-3082 (voicemail)
carlyfinseth at boisestate.edu

On Fri, Oct 12, 2018 at 8:40 AM, Tharon Howard <tharon at clemson.edu> wrote:

> You might also want to check out Tracy Bridgeford’s  _*Teaching
> Professional and Technical Communication: A Practicum in a Book*_ which
> was just released a couple of weeks ago. It’s an edited collection which as
> several chapters on how to incorporate UX thinking and usability testing
> into undergraduate TC courses.  Tharon
>
>
>
> *From:* ATTW-L [mailto:attw-l-bounces at attw.org] *On Behalf Of *Michelle
> McMullin
> *Cc:* attw-l at attw.org
> *Subject:* Re: [ATTW-L] Introducing UX Research to Undergrads
>
>
>
> Graves and Graves *Strategic Guide to Technical Communication *does a
> good job of breaking down methods. I’ve used it in undergraduate classes a
> couple of times.
>
>
>
> Michelle
>
>
>
> On Oct 12, 2018, at 9:34 AM, Hendrickson, Brian <bhendrickson at rwu.edu>
> wrote:
>
>
>
> Dear List,
>
>
>
> I'm curious to know what resources you use to teach undergrads (esp.
> non-majors) to conduct web usability research, or UX research in general.
>
>
>
> I've mostly found texts that discuss general usability principles, such as
> handbooks for general audiences (e.g. Krug 2014) or introductory TC
> textbooks, but that don't go into much depth on methods. Barnum's (2002) *Usability
> Testing and Research* seems to be the most thorough instructional text on
> methodology we have in TC, but 16 years is a long time ago. I may be
> running up against what Chong (2016) identifies as a lack of explicitly
> pedagogical texts in TC concerning usability.
>
>
>
> I'd love to hear from you if you have used these or other texts, and to
> what degree of success.
>
>
>
> Some context: This spring, as part of an intermediate level special topics
> course I'm calling Community-based Writing in a Digital World, I'm taking
> on a community engagement project that involves developing web
> content/architecture for a police department's community relations bureau,
> which will further involve conducting UX research with community and police
> stakeholders to ensure that the web space facilitates partnership and trust
> building. Because it satisfies a gen ed requirement, I am likely to get
> students of all majors and at various levels of degree completion, which is
> why I'm pushing for very "usable" texts.
>
>
>
> Thanks,
>
>
>
> Brian Hendrickson, PhD
>
> Assistant Professor
>
> Dept of Writing Studies, Rhetoric, and Composition
>
> Roger Williams University
>
> bhendrickson at rwu.edu
>
> Pronouns: he/him/his
>
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