[ATTW-L] Introducing UX Research to Undergrads

Fri Oct 12 18:51:30 UTC 2018

Thanks for pointing to CPTSC, Cagle. 

There is currently an active initiative within CPTSC to do this very thing, and I do know that UX is one of the top priorities. So if you would like to officially volunteer to help out, just send me an email and I’ll get you connected.

Lisa

Lisa Melonçon, PhD

Co-Editor, Rhetoric of Health and Medicine (http://journals.upress.ufl.edu/rhm)

Series Editor: Foundations and Innovations in Technical and Professional Communication (https://wac.colostate.edu/books/tpc/)

Associate Professor, Professional & Technical Communication

Department of English

University of South Florida

4202 Fowler Avenue, CPR 311

Tampa, FL 33620-5550

803-370-0008 (mobile)

Email: meloncon [at] tek-ritr dot com OR meloncon [at ]usf dot edu

http://tek-ritr.com

Digital office: Skype @lisameloncon

Twitter: @lmeloncon

From: ATTW-L <attw-l-bounces at attw.org> on behalf of Lauren Cagle <lauren.cagle at uky.edu>
Date: Friday, October 12, 2018 at 2:12 PM
To: ATTW List serv <attw-l at attw.org>
Subject: Re: [ATTW-L] Introducing UX Research to Undergrads

I know CPTSC maintains some bibliographies on the org website. A quick google search didn't turn up a UX bib there or elsewhere, so this might make it onto my long-term to-do list; if anyone's interested in working on a project like that, let me know!

Cagle (I go by Cagle, not Lauren, which is admittedly a bit weird. :) )

----------------------------------------------

Lauren E. Cagle, PhD

Assistant Professor

Writing, Rhetoric, & Digital Studies

University of Kentucky

1351 Patterson Office Tower

(859) 257-1115

Pronouns: she/her/hers

From: ATTW-L <attw-l-bounces at attw.org> on behalf of Hendrickson, Brian <bhendrickson at rwu.edu>
Sent: Friday, October 12, 2018 1:32:32 PM
To: attw-l at attw.org
Subject: Re: [ATTW-L] Introducing UX Research to Undergrads 

Thanks, everyone, for all the helpful suggestions. Lauren raises an excellent question (or makes an excellent suggestion) regarding a bib. If there isn't already something like this out there, I could imagine a really helpful resource that annotates UX resources from within and beyond TC in terms of their usefulness to teaching in TC contexts. 

This list should keep me busy for the near future anyway!

Brian

Brian Hendrickson, PhD 

Assistant Professor

Dept of Writing Studies, Rhetoric, and Composition

Roger Williams University

bhendrickson at rwu.edu

Pronouns: he/him/his

On Fri, Oct 12, 2018 at 12:39 PM Emma J. Rose <ejrose at uw.edu> wrote:

Adding on to this already incredible list of suggestions. 

For usability testing, I find Barnum's 2010 text Usability Testing Essentials incredible useful and students appreciate it the very clear way it breaks down the method(s). But I use it for a class that exclusively focuses on usability testing. 

For UX, I also teach a similar class: multi-disciplinary, multi-major, different levels, with community-engaged projects (such a fun class to teach!). 

We use UX Team of One by Leah Buley for a good process approach that talks about both how to do UX as a generalist and also how to get support and buy-in for the practice (which is especially helpful when working with community partners who might be new to UX). I also use the Sketching User Experiences Workbook by Greenberg et al, for lots of good exercises in practicing design. Students have responded positively to both texts. 

Good luck and reach out if you want to chat more!

------

Emma Rose, PhD

pronouns: she/her

Assistant Professor

Writing Studies & Technical Communication

University of Washington | Tacoma

Adjunct Assistant Professor

Human Centered Design & Engineering

University of Washington | Seattle

ejrose at uw.edu 

On Fri, Oct 12, 2018 at 6:36 AM Hendrickson, Brian <bhendrickson at rwu.edu> wrote:

Dear List,

I'm curious to know what resources you use to teach undergrads (esp. non-majors) to conduct web usability research, or UX research in general.

I've mostly found texts that discuss general usability principles, such as handbooks for general audiences (e.g. Krug 2014) or introductory TC textbooks, but that don't go into much depth on methods. Barnum's (2002) Usability Testing and Research seems to be the most thorough instructional text on methodology we have in TC, but 16 years is a long time ago. I may be running up against what Chong (2016) identifies as a lack of explicitly pedagogical texts in TC concerning usability.

I'd love to hear from you if you have used these or other texts, and to what degree of success.

Some context: This spring, as part of an intermediate level special topics course I'm calling Community-based Writing in a Digital World, I'm taking on a community engagement project that involves developing web content/architecture for a police department's community relations bureau, which will further involve conducting UX research with community and police stakeholders to ensure that the web space facilitates partnership and trust building. Because it satisfies a gen ed requirement, I am likely to get students of all majors and at various levels of degree completion, which is why I'm pushing for very "usable" texts.

Thanks,

Brian Hendrickson, PhD 

Assistant Professor

Dept of Writing Studies, Rhetoric, and Composition

Roger Williams University

bhendrickson at rwu.edu

Pronouns: he/him/his

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